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Fees, Policies, and Coverage

Transparent information regarding sessions, costs, and client expectations.

1. Session Fees & Structure

Intake Assessment Session

$150 CAD (no HST)

Duration: 75 minutes. This initial session is for assessment, discussing your needs, and creating a tentative roadmap for your healing. Sessions can be conducted in person or virtually.

Individual Therapy Sessions

$150 CAD (no HST)

Duration: 50 minutes. Ongoing individual sessions are conducted in-person or virtually. Frequency is typically weekly or biweekly, depending on your needs.

Couple Therapy Sessions

$200 CAD (no HST)

Duration: 75 minutes. These sessions provide a structured space to explore relationship dynamics, improve communication, and work toward shared goals.

Sliding Scale Fee Option

I am committed to making therapy accessible and equitable. To discuss adjusting fees based on your financial situation, please reach out at lilinqiutherapy@gmail.com.

2. Cancellation & Payment

We require at least 24 hours’ notice by emailing lilinqiutherapy@gmail.com to cancel or reschedule an appointment.

MANDATORY NOTICE:

The full session fee will be charged for missed appointments or cancellations made with less than 24 hours’ notice. A valid credit card is required to be kept on file for all bookings.

Payment & Receipts

I accept Interac e-transfer and credit card payments. A valid credit card is required to be kept securely on file.

Refunds: Fees paid for psychotherapy sessions are non-refundable.
Billing: I DO NOT OFFER DIRECT BILLING to extended health insurance providers at this time.

As a Registered Psychotherapist (RP-Q), I provide official receipts after payment, which you may submit to your insurance provider for reimbursement.

3. Insurance & Extended Health

Private sessions are NOT covered by OHIP. However, many employer and extended health benefit plans provide coverage for services offered by a Registered Psychotherapist (RP).

How to Check Your Coverage:

We recommend reviewing your insurance policy carefully to confirm how mental health services are listed (sometimes under “psychotherapy,” “social work,” or “counseling”). Be sure to check:

  • The fee coverage per session (Intake vs. Regular).

  • The total number of sessions covered annually.

  • Whether prior approval or a referral from your physician is required.

Major Insurance Providers List:

I am listed with most major insurance providers, including:

  • Telus e-claims: (Canada Life, PSHCP, Canadian Construction Workers Union, Manulife, Desjardins Insurance, IA, and more)

  • Provider Connect: (Greenshield Canada, Empire Life, MEDIC, SSQ)

3. Confidentiality & Its Limits

All sessions are conducted privately and confidentially through a secure online platform. Your safety is our top priority, and confidentiality may be breached only when safety concerns arise, as required by law (CRPO Code of Ethics).

Mandatory Disclosure Situations:

Confidentiality may be breached in the following situations:

  • Risk of harm to yourself or others.

  • Abuse or neglect of a minor.

  • Sexual abuse by a regulated health professional.

  • Court order requiring disclosure.

  • Audit by the College of Registered Psychotherapists of Ontario (CRPO).

Clinical Supervision: To ensure the highest quality of care, I regularly participate in supervision. Your case may be reviewed with an experienced psychotherapist/clinical social worker, but no identifying information will be shared. Your privacy remains protected.

Aligning mind, body and meanings of life.

Office: Toronto, Ontario

Phone: 647-872-6275

Lilin Qiu R.P(Q), M.S., M.A., RYT-200

Registered Psychothrapist (Qualifying), Owner of Healing Bond

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Copyright © Healing Bond. All rights reserved.

Our Services

Individual Counseling

Couple Counseling

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Midtown Toronto
801 Eglinton Ave W, Suite 401 Toronto, ON M5N 1E3

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Downtown Toronto

2 Carlton St, Suite 1803 Toronto, ON M5B 1J3.

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